Family Hotel Serena | Andalo | Italy

via Crosare 15, 38010 Andalo, Italy

➤ Family Hotel Serena | Trento

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A typical mountain building, the Serena is near the centre of Andalo, 300 metres from the Paganella ski slopes. It offers a spa, and rooms with views of the Dolomites and free Wi-Fi.

The restaurant of Serena Hotel offers a choice of 3 different menus, with vegetarian options and typical specialities. Gala dinners are served weekly.

The spa of this superior 4-star hotel includes a sauna and Turkish bath. Massages and treatments can be booked.

All rooms feature an LCD TV and a private bathroom. Breakfast is an abundant buffet, with pastries, cakes and cold cuts.


Room choices in Family Hotel Serena

Family Hotel Serena Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bidet, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom Wardrobe or closet
View Mountain view
Outdoors Picnic area, Outdoor furniture, Sun terrace, Terrace, Garden
Room Amenities Socket near the bed
Ski Ski pass vendor, Ski equipment hire on site, Ski school Additional charge, Ski storage
Activities Bicycle rental, Live sport events (broadcast), Live music/performance, Happy hour, Themed dinner nights, Bike tours Additional charge, Walking tours, Temporary art galleries, Evening entertainment, Kids' club, Entertainment staff, Cycling, Hiking, Table tennis, Children's playground, Games room, Skiing
Living Area Desk
Media & Technology Telephone, TV
Food & Drink Coffee house on site, Fruits, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Special diet menus (on request), Breakfast in the room, Bar, Minibar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking
Transport Public transport tickets Additional charge
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, Express check-in/check-out
Entertainment and family services Strollers, Baby safety gates, Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Business facilities Fax/photocopying
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Pet bowls, Shared lounge/TV area, Hypoallergenic, Air conditioning, Non-smoking throughout, Allergy-free room, Hardwood or parquet floors, Heating, Soundproofing, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service
Accessibility Upper floors accessible by elevator
Indoor swimming poolFree! Seasonal, Heated pool, Shallow end, Pool cover
Wellness Kids' pool, Fitness/spa locker rooms, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Body scrub, Body treatments, Pedicure, Manicure, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hammam, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre, Sauna
Languages spoken English, Italian

Family Hotel Serena Terms and Conditions

Check-in From 14:30 to 23:00
Check-out From 07:00 to 10:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are allowed on request. Charges may be applicable.
Accepted payment methods Cash Other Family Hotel Serena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

How do I get the best price guarantee for Family Hotel Serena?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Family Hotel Serena. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Family Hotel Serena?

WiFi is available in all areas and is free of charge.

Is there free parking available at Family Hotel Serena?

Free private parking is possible on site (reservation is not needed)., Electric vehicle charging station, Accessible parking

What are the outdoor activities at Family Hotel Serena

Picnic area, Outdoor furniture, Sun terrace, Terrace, Garden

What languages are spoken at Family Hotel Serena?

English, Italian

What are the general services offered at Family Hotel Serena?

Pet bowls, Shared lounge/TV area, Hypoallergenic, Air conditioning, Non-smoking throughout, Allergy-free room, Hardwood or parquet floors, Heating, Soundproofing, Packed lunches, Soundproof rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Family Hotel Serena?

Pets are allowed on request. Charges may be applicable.

What is the check-in time at Family Hotel Serena?

From 14:30 to 23:00

What is the check-out time at Family Hotel Serena?

From 07:00 to 10:00

100% real reviews of Family Hotel Serena

If you have any questions regarding the facilities or services provided at Family Hotel Serena, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Family Hotel Serena
Very Good
The mini club was open 9-22, the staff was nice and welcoming. We could book the spa and the pool through an app, which was really convenient. They served a buffet/snack every day between 3.30 and 5.30 which was amazing for our son. The facility was stunning, beautiful view, nice spa, great playground for the children.
Actually we found a bit upsetting having to wait for dinner to be served. The first evening we arrived at 7pm at the restaurant and we were told that we could eat from the buffet, but that we had to wait for the majority of the guests to be served dinner. They ended up bringing our food at 20.10, which wasn't of course what we had planned. Also, we didn't understand why each table had a different treatment, some like us had to choose from a menu, others were served differently.. The portions were also a bit small.


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